Work for ArtsBoston

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Welcome to the ArtsBoston employment page and we are thrilled that you are considering joining us as an ambassador for the arts. For more than 35 years, our mission has been to empower performing and visual arts organizations to remain a vital part of Boston's cultural identity. By joining forces with us, you too are helping to make a difference.

We work hard to connect arts lovers like you with all that our great region has to offer. Through our arts calendar ArtsBoston.org and BosTix ½ price ticketing programs, we are committed to keeping the arts accessible and affordable.

ArtsBoston is looking to fill the following positions:
- BosTix Booth Manager
- Marketing Intern
- Market Knowledge Program Intern
- Member & Ticketing Services Intern

BosTix Booth Manager

Reporting to the Director of Ticketing, Tourism & Special Events, this full-time salaried position will be responsible for overseeing the daily operations of ArtsBoston's two discount ticket booths located in Copley Sq and Faneuil Hall Marketplace.

Key Responsibilities include but are not limited to:

• Oversee the daily operations of the two BosTix booths
  
• Supervise and train part-time staff
  
• Work with performing arts groups, as well as museum & tourist attractions, to manage ticket inventory
  
• Maintain a professional work environment and exterior appearance at the booths including advertising, daily show signage and overall booth cleanliness/safety
  
• Provide thoughtful, timely and proactive customer service (what we call being an “Arts Ambassador”) to both member arts organizations and to patrons who visit the ticket windows
  
• Create events in the Ticketmaster system
  
• Administer the daily and weekly financial reporting
  
• Update daily email and BosTix website listings for what’s on sale at the booth each day
  
• Assist Director of Ticketing, Tourism & Special Events with various projects as needed
  
• Partner with marketing staff to ensure booths are properly branded, marketing materials are distributed and patron data is collected
  
• Weekends and/or holiday hours are required

Knowledge:

• 2-3 years in a fast paced box office environment
  
• Familiarity with Boston’s theatre and music scenes, as well as area tourist attractions
  
• Passion for ArtsBoston mission and active participant in and/or patron of Boston’s visual or performing arts
  
• Strong computer skills (Microsoft Office Suite); HTML email skills and experience with Ticketmaster software/selling practices a plus

Skills/Attitude:

• A positive, upbeat attitude with the ability to interact professionally with the public, member groups and staff
  
• Ability to work quickly and accurately, especially under pressure
  
• Good judgment with the ability to effectively manage the expectations of others, make sound decisions within the scope of the job, and elevate issues as needed
  
• Strong listening and verbal skills with a demonstrated ability to express ideas clearly and concisely
  
• Demonstrated ability as a “self-starter” who shows the initiative to carry assignments beyond the original instruction in anticipation of future opportunities
  
• Strong organizational skills, deadline and service driven, team oriented
  

How to Apply:

Submit your cover letter and resume to jobs (at) artsboston.org with the job title in the subject line. No phone calls please.
 

Marketing Intern*

ArtsBoston seeks marketing interns starting September, January and June to work 10-15 hours per week and help with the following projects:

• Building and creating e-mail campaigns in Constant Contact (top email system used at today’s non-profit organizations),
• Cultivating and developing new and existing audiences for the BosTix.org 1/2 price ticketing program,
• Creating and sharing video content
• Research on current consumers and market trends,
• Guerilla marketing and coordination of ArtsBoston street teams,
• Data entry and conversion to Salesforce, one of the top database management software systems,
• Opportunity to learn the basics of media buying,
• Potential to lead to part-time employment within the organization.

This is a terrific opportunity to work with a small, hands-on arts organization in many capacities.

Experience using constant contact email system a plus, interest and participation in the arts strongly preferred.

How to Apply:
Submit your cover letter and resume to ruvip (at) artsboston.org with the job title in the subject line. No phone calls please.
 
* This is an unpaid internship, but there are frequent opportunities for complimentary tickets to arts events. School credit can be available.
 

Market Knowledge Program Intern*

ArtsBoston seeks a Market Knowledge Program Intern to start as soon as possible to work 15-20 hours per week. This position will play an integral role in Greater Boston’s first comprehensive market knowledge program, the ArtsBoston Audience Initiative (AAI). The AAI will offer arts and cultural organizations the tools and insights to understand, engage, and expand audiences using the same kind of data-driven decision making that other business sectors have been using for years. This dynamic new program has been created to analyze, and ultimately increase, cultural participation in Greater Boston, while simplifying cultural list exchanges between arts organizations.

Responsibilities will include:

• Assisting with the recruitment of new participants for the AAI 
• Tracking contract and data submissions for new participants
  
• Analyzing geographic, demographic and psychographic reports on ArtsBoston patrons as well full database of arts participants in Greater Boston
  
• Communicating with ArtsBoston’s 170 member organizations regarding the AAI
  
• Organizing ongoing convening for AAI participants
  
• Updating and creating content for the AAI portion of ArtsBoston.org
  
• Creating and sharing best practices documents regarding the initiative
  
• Collaborating with program vendor, TRG Arts, to compile and present market research
  
• Working with ArtsBoston’s Market Knowledge Taskforce – which includes representatives from the area’s leading arts and cultural organizations – to evaluate the program
  
• Potential to lead to part-time employment within the organization
• This is a terrific opportunity to work with a small, hands-on arts organization in many capacities.
  

This is a terrific opportunity to work with a small, hands-on arts organization to shape the future of business intelligence in Greater Boston’s arts and cultural community, and to develop relationships with numerous arts organizations in the area. The ideal candidate would be a committed self-starter with a real love for the arts, and an affinity for research and analysis.

How to Apply:
Submit your cover letter, resume, and list of three references to deborahr (at) artsboston.org with the job title in the subject line. No phone calls please.

*This is an unpaid internship, but there are frequent opportunities for complimentary tickets to arts events. School credit can be available.
 

Member & Ticketing Services Intern*

ArtsBoston seeks Member & Ticketing Services Interns to start in January, May and September to work 15-20 hours per week and help with the following projects:

• Building and creating e-mail campaigns in Constant Contact (top email system used at today’s non-profit organizations)
• Cultivating and developing new and existing audiences for the BosTix.org 1/2 price ticketing program
• Market data analysis based on ArtsBoston’s collective lists from 40 local and 25 Berkshires organizations
• Outreach and support for ArtsBoston’s 170 member groups, which include the area’s top performing and visual art institutions
• Compiling sales and marketing reports for ArtsBoston member groups
• Data entry and conversion to Salesforce (one of the top database management software systems)
• Addressing patron requests as needed
• Special Projects as assigned such as obtaining member feedback, helping to develop ArtsBoston’s volunteer program, contributing to social media/blogging
• Potential to lead to part-time employment within the organization

This is a terrific opportunity to work with a small, hands-on arts organization in many capacities, and to develop relationships with numerous arts organizations in the area. The ideal candidate would be a committed, highly responsible self-starter with a real love for the arts who is proficient in Microsoft Office, has the ability to multitask, possesses strong verbal communications skills, and is quick on his/her feet.

How to Apply:
Submit your cover letter, resume, and list of three references to deborahr (at) artsboston.org with the job title in the subject line. No phone calls please.

*This is an unpaid internship, but there are frequent opportunities for complimentary tickets to arts events. School credit can be available.